LIMITED TIME — FREE SIZING KIT WITH EVERY RING

Frequently asked questions

Everything you need to know about Aura. Can't find an answer? Reach out to our team any time.

General

Is there a monthly subscription?

No. The ring and the full app are yours — no subscription, ever. You pay once.

How do I find the right size?

Every order is first delivered with a free sizing kit. Wear the sizing tool for a day, let us know your size, then we send your ring.

How long does the battery last?

Up to 7 days of battery life per charge, and it refills in under an hour with the included charger.

Can I wear it in the shower or when swimming?

Yes. Aura is made from titanium and is waterproof to 100 m (10 ATM), so it handles showers, swimming and saunas.

What does Aura actually track?

Sleep stages, resting heart rate, heart rate variability, respiratory rate, skin temperature trends, activity and daily readiness — converted into a clear score every morning.

Is my health data private?

Completely. Your health data is encrypted, never sold, and yours to export or delete at any time.

Does it work with iPhone and Android?

Both. The Aura app is free on iOS and Android and syncs via Bluetooth in seconds.

What is your return policy?

You have 30 nights to try Aura. If it's not right for you, send it back for a full refund.

Shipping & delivery

How much does shipping cost?

Shipping is free on all orders, worldwide.

How long does delivery take?

Your sizing kit ships within 24 hours; your ring ships as soon as you confirm your size and arrives within 2–4 business days.

Do you ship internationally?

Yes — we ship to most countries with free express shipping.

Will I be charged import duties?

No. All duties and taxes are included, so there's nothing extra to pay at delivery.

Warranty & returns

What warranty does Aura offer?

Every Aura ring is covered by a 2-year warranty against manufacturing defects.

How do returns work?

You have 30 nights to try Aura. If it's not right for you, contact us for a prepaid return label and a full refund.

What happens if my ring stops working?

Contact support and we'll troubleshoot or replace it under warranty — no hassle.